AI Automation for the Trades

Never lose another job to a missed call.

RivetFlo is an AI workforce for home service and construction companies — a virtual CSR, dispatcher, follow-up coordinator, and retention team that works 24/7. Every lead answered. Every estimate chased. Every customer brought back.

  • Answers your phone live, 24/7 — voice and text
  • Books real jobs into your calendar
  • Syncs with the software you already run
Summit Heating & Air Incoming call · 9:42 PM · answered in 2 rings
🎙️ AI voice agent — live transcript
Hi, um — our AC just died and it’s 90 degrees in here. Do you do emergency calls?
Hi, this is Summit’s after-hours assistant — sorry you’re dealing with that! We can absolutely help. I can have a tech out tomorrow at 8 AM, or check tonight’s emergency availability. Which would you like?
Tomorrow morning works.
Perfect — you’re booked for 8 AM with Mike. I’m texting you a confirmation with his photo and ETA right now. Anything else I can help with?
Call answered · job booked in your CRM — 9:44 PM
Your office was closed. The call got answered anyway — by your AI voice agent.

Plugs into the tools you already run

  • Housecall Pro
  • Jobber
  • ServiceTitan
  • HubSpot
  • Twilio
  • ElevenLabs

The leak in your pipeline

Slow follow-up is the most expensive problem you can't see.

You're great at the work. But jobs aren't lost in the field — they're lost in the office, in the gaps nobody has time to cover.

Calls go unanswered

After hours, on weekends, or when the office is slammed — the customer doesn't leave a voicemail. They call the next company on the list.

Estimates go cold

You quoted the job, then got busy. No follow-up call ever happens, and a sale you already earned quietly dies in a spreadsheet.

Customers drift away

Past customers forget you between services. No maintenance reminders, no check-ins — so the next time they need help, they search Google instead of calling you.

The Platform

One system that handles the work between the work.

RivetFlo runs the customer-facing busywork end to end — from the first missed call to the fifth year of maintenance reminders.

Instant lead capture

Missed calls, website forms, and texts get an immediate, human-quality response. Leads are qualified and scheduled on the spot — even at 2 AM.

Automatic follow-ups

Estimate follow-ups, open invoice reminders, appointment confirmations, and unsold-quote nurturing run on schedule — no sticky notes, no memory required.

Happy calls & reviews

After every paid job: a satisfaction check, an NPS score, a Google review request, and a referral ask. Unhappy customers get escalated to you before they post about it.

Customer intelligence

RivetFlo remembers what you installed, when you serviced it, which filters it takes, and what was said last time — then reaches out when service is actually due.

Customer reactivation

It finds the customers you haven't talked to in a year and re-engages them automatically: "Your annual maintenance is due." Old lists become new revenue.

Marketing automation

Social posting, blog and SEO/AEO content, Google Business Profile management, and retention campaigns — handled, so you stay visible without hiring a marketer.

How it works

From first ring to repeat customer.

  1. 1

    Capture

    A call, text, or form comes in. RivetFlo answers in seconds — day or night.

  2. 2

    Qualify

    It asks the right questions, gathers job details, and filters out the tire-kickers.

  3. 3

    Book

    The job lands on your calendar and in your CRM, with the customer confirmed.

  4. 4

    Follow up

    Estimates get chased, invoices get collected, appointments get confirmed — automatically.

  5. 5

    Retain

    Happy calls, reviews, referrals, maintenance reminders, and reactivation keep customers coming back for years.

Meet your AI agents

Not one bot. A staffed department.

RivetFlo deploys specialized agents, each trained on one business function — like hiring a whole back office that never calls in sick.

CSR

Lead Response Agent

Answers every call, text, and form fill in seconds — 24/7/365.

Dispatch

Scheduling Agent

Qualifies the job and books it straight into your calendar.

Sales

Estimate Follow-Up Agent

Chases every unsold estimate until it closes — or says no.

A/R

Invoice Follow-Up Agent

Politely and persistently collects open invoices, so you don't have to make that call.

CX

Happy Call Agent

Checks in after every paid job, collects NPS, requests reviews and referrals, and flags unhappy customers to you first.

Retention

Reactivation Agent

Spots customers going quiet and wins them back with timely, relevant outreach.

Ops

CRM Agent

Keeps every record, note, tag, and job status current — automatically.

Insights

Reporting Agent

Tells you what booked, what closed, what's stuck, and where the money is.

Built for the trades

Made for the way service companies actually run.

HVAC

Seasonal tune-up reminders, filter schedules, maintenance memberships, and emergency-call capture when the temperature spikes.

RivetFlo for HVAC →

Plumbing

After-hours emergency response, water heater age tracking, and estimate follow-up that closes the big repipe jobs.

RivetFlo for Plumbing →

Electrical

Panel upgrade and inspection reminders, quote nurturing, and review generation that builds local trust.

RivetFlo for Electrical →

Garage Doors

Stuck-door emergency capture, door and opener quote follow-up, and spring end-of-life outreach before it snaps.

RivetFlo for Garage Doors →

Water Treatment

Filter change reminders, annual service scheduling, salt deliveries, and system history tracked per household.

RivetFlo for Water Treatment →

Your trade

Roofing, septic, garage doors, landscaping — if your business runs on calls, estimates, and repeat customers, RivetFlo fits. Ask about a custom build →

Custom AI agent builds

We also build custom AI agents — for your business, inside your business.

RivetFlo isn't just a platform. We design, build, and implement bespoke AI agents for companies that need automation wired into their own phone systems, CRMs, and workflows — B2B, end to end.

  • Map. We sit down with your team and map the workflows that eat your hours.
  • Build. We build agents tailored to your processes, your tone, and your stack.
  • Integrate. We wire them into your existing software — CRM, phones, invoicing, field ops.
  • Launch & support. We train your team, monitor performance, and keep improving it.

The bottom line

What changes when RivetFlo is on the job.

Secondsto first response — not hours, not "tomorrow morning"
24/7coverage for calls, texts, and web leads
100%of estimates and invoices followed up — every single one
Morereviews, referrals, and repeat business from jobs you already did
Recurringrevenue from maintenance programs that run themselves
Lessoffice workload — your team handles exceptions, not everything

Founders Club Pricing

Locked for life. Limited to our first 5 clients.

Lock in your rate now — it never increases. Ever.

Basic — $975/mo

The Lead Response Engine: AI voice + SMS lead response, scheduling, happy calls, reviews, and referrals.

Gold — $1,325/mo

The Field Intelligence Layer: lifecycle intelligence, maintenance & replacement reminders, reactivation, ROI dashboard.

Platinum — $1,975/mo

The Full Growth Automation Stack: everything plus social, blog & GBP content, and the Rivet Agent operations layer.

See Founders Club pricing →

Stop losing jobs you already earned.

Book a 20-minute demo. We'll show you exactly where revenue is leaking out of your current process — and what RivetFlo does about it.

Our AI agent will text you within seconds — that's the demo starting. Or email sales@rivetflo.com