RivetFlo for Plumbing
When the basement floods at 6 AM, you answer first.
Burst pipes don't wait for office hours. RivetFlo picks up every emergency in seconds, talks the customer through damage control, books your tech, and then handles the follow-up, the invoice, and the review — automatically.
- Emergency response with damage-control guidance
- Repipe & remodel estimate follow-up
- Water heater age tracking & outreach
The plumbing reality
Emergencies reward whoever answers first.
Emergencies can't wait
A homeowner with water on the floor calls down the Google list until someone picks up. Second place gets nothing — and your ad spend paid for that call.
Big quotes stall out
Repipes, remodels, sewer line replacements — five-figure estimates that needed three follow-up touches and got zero, because the office was buried in today's emergencies.
Invoices age in a drawer
The work is done, the invoice is out, and nobody enjoys making collection calls. Net-30 becomes net-90 and cash flow tightens for no good reason.
What RivetFlo runs for plumbers
From the panic call to the paid invoice.
Emergency call capture
Every burst pipe, backup, and no-water call answered in seconds with damage-control guidance while the job gets booked and dispatched.
Estimate follow-up
Repipe and remodel quotes get chased persistently and politely — including offering phased work — until they close or clearly decline.
Invoice collection
Friendly, escalating reminders on every open invoice. You stop being the bad guy, and the money shows up weeks sooner.
Water heater intelligence
Install dates tracked per home. When a heater hits year 10, RivetFlo starts the replacement conversation — before it becomes a 6 AM flood.
Reviews & referrals
After every job: happy call, Google review request, referral ask. Plumbing is a trust business — RivetFlo compounds yours.
Customer reactivation
Past customers get seasonal check-ins — sump pump season, freeze warnings, annual inspections — so you're the number they already have.
Common questions
Plumbing owners ask us…
Can RivetFlo walk a panicking customer through a water emergency?
Yes. While booking the emergency visit, RivetFlo sends immediate damage-control guidance — where the water heater shutoff is, how to close the main valve — so the customer stops the flooding before your tech arrives. Less damage, calmer customer, better review.
Does RivetFlo track water heater age for replacement outreach?
RivetFlo keeps an equipment record per home — water heater install dates, softener systems, past repairs. When a heater crosses the 10-year mark, it proactively reaches out about replacement before it fails, turning emergencies into planned jobs.
Can it follow up on big repipe and remodel estimates?
Every estimate gets a persistent follow-up sequence — answering questions, surfacing objections, offering to split work into phases — until the customer books or clearly declines. Big quotes stop dying from silence.
Does it integrate with the software plumbers already use?
Yes — RivetFlo syncs with Housecall Pro, Jobber, and ServiceTitan, plus HubSpot for companies that run a CRM. Jobs, customers, estimates, and invoices stay in your existing system.
The next emergency call is coming. Answer it.
Book a 20-minute demo and see how RivetFlo captures the calls, closes the estimates, and collects the invoices you're currently losing.